How to get in touch
Report a Problem
Let us know what you need help with
Spare Parts
Order spare or replacement parts
Layout & Design Advice
CASCO Pet has two decades of experience within the pet and aquatic industry whilst supplying highest standard equipment throughout the world. Our pet retail experts can give sound advice to improve the footfall through your store and show you how clever features can save you time and money. Our design service will give you all of this with 3D fly-through videos to help you visualise your installation.
Pre-Installation Help
CASCO Pet do more than just offer you a high quality product, we offer you a high quality service. If you need help with preparing for your installation we have a lot of advice to offer to get you on the path to success.
Pre-Installation Checklist
Keep on top of your cleaning and maintenance schedule with CASCO Pet Smart Checklists. If followed correctly your maintenance downtime will be reduced allowing you more time to spend with your customers as well as keeping your store looking bright and clean.
Pre-Installation Manuals & Instructions
Clinical Housing Self Install
How to install a CASCO Pet veterinary stack
Commercial UV Water Steriliser
Instructions for installation and use
Interpet Deltatherm Heater
Instructions for installation and maintenance
Post-Installation Troubleshooting
If you have a problem with your system we can help you with video maintenance training videos, maintenance checklists and hints and tips. If you do have any queries about certain aspects be it, starting up, lighting or cleaning - CASCO Pet are here to help.
Maintenance Checklist
Keep on top of your cleaning and maintenance schedule with CASCO Pet check-lists. If followed correctly your maintenance downtime will be reduced allowing you more time to spend with your customers as well as keeping your store looking bright and clean.
Post-Installation Manuals & Instructions
Clinical Housing Care Guide
Cleaning & adjusting your enclosure doors
Leak Detection Guide
How to check for the cause of a leak
Nano Cube Owners Manual
General operation, maintenance & troubleshooting
CASCO's Maintenance Service Cover
Sign-up to CASCO's Maintenance Service Contract to benefit from the peace of mind that your pet and aquatic system is working to keep your livestock in tip top condition, presenting livestock to maximise sales, and increase the lifespan of your pet display equipment. Quotes may vary depending on location.
2 services per year
Complete system maintenance
Servicing pumps & filtration, and fascia cleaning
Discounted parts
10% off on normal price
First time fix call out
Priority treatment for call outs
You will be attended before customers without cover